Birmingham-based pathology lab Midland Pathology Services contacted us to deliver a complete overhaul to its online presence.
First a new public website was delivered that showcased the services and tests that the laboratory offer to their clients. This new website was a big hit with clients – and won new clients for the lab almost immediately.
To help improve services to client we worked with the team at Midland Pathology to develop a brand new online results portal, allowing clients to log in securely and review the results of the samples they sent in.
Security was obviously a paramount concern during this development – and at every stage best coding practices and information management techniques were adhered to. Not only is all communication between browser and server encrypted with an SSL certificate – we’ve also delivered an Extended Validation certificate – which helps to reassure browsers that the page really is being delivered by the company you see on screen.
The results upload process is very straightforward – and takes a feed from the laboratory’s own lab systems.
Other benefits to the lab’s clients include:
At Peter Bourne Communications we can work with organisations and businesses to develop customer facing and back office systems to support and grow their business.
Get in touch to set up a meeting to discuss your business's bespoke website requirements.
Peter Bourne Communications
68 Ashby Road
07788 743 007